Accessibility Statement

Our commitment

I Egypt Tours is committed to making our website and our trips usable for travelers of all abilities. We design our website to meet WCAG 2.1 Level AA where reasonably achievable, and we adapt our trips to meet a range of mobility, vision, hearing, and cognitive accessibility needs.

This statement explains the steps we have taken, the limitations we are aware of, and how to contact us when something does not work for you.

Website accessibility

We aim for our website to be operable by screen readers, keyboard-only navigation, and high-contrast or zoomed displays. Specifically:

• All pages use semantic HTML (proper heading hierarchy, landmarks, lists).

• All meaningful images have descriptive alt text.

• Interactive elements (buttons, links, form fields) have visible focus indicators and accessible labels.

• Color contrast meets WCAG 2.1 AA on body text and primary buttons.

• The site is responsive and remains usable when zoomed to 200% in any modern browser.

• Forms include proper label associations and inline error messaging.

• Videos and media (where present) include captions or transcripts.

We test against these standards using a combination of automated tools (axe DevTools, Lighthouse) and manual checks (keyboard navigation, screen reader testing with NVDA and VoiceOver) on every major release.

Known limitations

We are honest about what we have not solved yet:

• Some embedded third-party content (booking widgets, Google Maps, video players) may not fully meet WCAG 2.1 AA — we are progressively replacing or wrapping these.

• A handful of older blog articles have inline image-heavy layouts where alt text could be richer. We are auditing these progressively.

• Some PDF documents (rare downloads) are not yet fully tagged for screen readers. If you need an accessible alternative format, email us and we will provide a Word or HTML version.

We track these in our internal accessibility backlog and update this page when items are resolved.

Travel accessibility in Egypt — what we can and cannot adapt

Egypt's heritage sites were built thousands of years ago and many have inherent accessibility limitations — uneven sandstone, steep tomb stairs, and narrow temple corridors. We are honest about what is feasible:

• Wheelchair-friendly itineraries: yes, with adjustments. Cairo Egyptian Museum, parts of the Pyramids plateau (with vehicle drop-offs at viewpoints), Karnak Temple's main hypostyle hall, and parts of Philae Temple are wheelchair-accessible. Valley of the Kings and most New Kingdom tombs are not (steep narrow stairs).

• Step-free hotel and cruise rooms: most 4- and 5-star hotels in Cairo, Luxor, Aswan, Hurghada, and Sharm El Sheikh have accessible rooms with roll-in showers — we book these specifically when requested. Most Nile cruisers have a few accessible cabins; smaller dahabiyas typically do not.

• Vision-impaired travelers: our guides can prepare richer narrative descriptions of sites, focus on tactile experiences (textured limestone, coolness of tomb interiors, scent of incense at temples), and arrange handling of authorised replica artifacts in the Egyptian Museum where possible.

• Deaf and hard-of-hearing travelers: we can arrange written-pre-trip notes from guides, use of mobile apps for live transcription, and quieter routes that avoid loud bazaar sections. We can also book sign-language-fluent guides with advance notice (currently English ASL with at least 60 days lead time).

• Service animals: most international service animals are welcome at airports and 4/5-star hotels. Some heritage sites restrict any animals — your guide will know which.

• Mobility assistive equipment: we arrange wheelchair rentals, walking aids, and step stools in advance. Electric scooters are difficult on uneven sites — discuss with your planner before booking.

How to request accessibility support

When you request a quote, please mention any accessibility needs in the message. Your planner will design the itinerary around them — we never re-quote a higher price because of an accessibility request, and we never charge an "accessibility surcharge" beyond the actual third-party costs (e.g. a wheelchair rental fee from the supplier).

You can also email us directly at [email protected] or WhatsApp +20 113 103 1319 to discuss before booking. Many travelers find a 15-minute video call helpful — we are happy to schedule one in your time zone.

Reporting an accessibility problem

If something on this website or during a trip is not working for you because of an accessibility issue, please tell us. Email [email protected] with the subject "Accessibility issue" and tell us:

• Which page or which part of the trip

• What you were trying to do

• What happened (or did not happen)

• Any assistive technology you were using (screen reader, voice control, etc.)

We respond within 5 business days and aim to resolve issues within 30 days when feasible.

Standards we follow

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA — w3.org/TR/WCAG21/

• Section 508 of the Rehabilitation Act (United States) — for US travelers and federal procurement contexts

• EN 301 549 (European Union) — for EU travelers and procurement contexts

We do not currently hold a third-party accessibility certification but we welcome external audits and are happy to share our internal audit results on request.